EXCERPT
FROM: Chapter Six in Westwood
& Linstead's (in press) Language and Organization Book
Please
Cite: Boje, David
M., Alvarez, Rossana C. & Schooling, Bruce. (2001). Reclaiming story in
organization: Narratologies and action sciences. In R. Westwood and S. Linstead
(Eds.) The language of organization, pp. 132-175, London/CA: Sage
Publication.
Original
web site date - September 29, 1999
This excerpt compares and contrasts four
interdisciplinary approaches to narrative in organization studies. They are
Czarniawska's Narrating Organization, Boje and colleagues' Storytelling
Organization Theory, Taylor's Equivalency Theory, and Clair's Nested Narrative
approach. Each of these draws on a wide array of narratologies. The first two
have been more applied in transorganizational work, but the final two can be
applied with a little creative work.
1. Narrating the Organization - We see Barbara Czarniawska’s (1997) Narrating
the Organization as integration between social construction, pragmatist,
and structuralist narratologies. Her social construction approach
builds upon Gergen (1991), Schutz (1972), and Weick (1995). She also relies
upon combining the work of pragmatism (e.g. Rorty, Habermas, and minor
reference to Peirce) with social constructionism and the dramaturgical approach
of Roland Barthes (1966/1977) and the scene act ratio structure of Burke
(1945/1969). Czarniawska, (1997: 57) mentions Peirce only briefly and not in
the ways that Emerys have applied his work in abduction (an alternative to both
induction and deduction). Rorty (1980) who rejects the mirror or correspondence
theory of truth, is a more featured pragmatist theorist in her work. But,
Habermas, who seeks pragmatic rules for effecting workable speech communities,
and influenced by the work of Peirce, is also featured (1997: 23, 45).
Czarniawska (1997: 57) seeks to relate social construction to several aspects
of pragmatism in order to reveal the "reality" behind
"appearances."
Several chapters are spent applying a
formalistic frame to Swedish Public Administration, to read its narrative
qualities. Table 3 is our integrative reading of Burke’s (1945/1969)
scene-act ratio, Henderson’s (1988) plots types as applied by Czarniawska’s
(1997) to Swedish administration. Henderson contributes the idea that act is
related to realism, agent to idealism, scene to materialism, agency to
pragmatism, and purpose to mysticism. Burke of course has the typology of act,
agent, scene, agency, and purpose. In Act, Czarniawska applies contextualism in
ways that are uniquely different from what we describe of Pepper's work.
Table Three: Burke and Henderson as
applied by Czarniawska
Act
(What happened? - action)-focused
plots = realism
Scene- (Where/When did act happen? focused
plots = materialism
Agent
(Who did it? actor)-focused
plots = idealism
Agency- (How was it done?) focused plots =
pragmatism
Purpose- (Why?) oriented plots = mysticism.
She uses the typology outlined in Table
Three to generate several narrative insights into Swedish administration. She
defines a "story" as consisting "of a plot comprising causally
related episodes that culminate in a solution to a problem" and have
"a clear chronological structure, with a beginning and an end" (p.
78). Serials, on the other hand "do not have any plot" and "does
not contain any solutions" and are "continually adapted to meet new
conditions and requirements" (p. 78-79). Through what she terms
"company-ization" a story can become incorporated into the routine of
an organization. For example, in her first story of Chapter Four, titled
"A New Budget and Accounting routine in Big City" the story begins
that "The Municipal Court decided that Big City was overcharging its
citizens for energy and water" (p. 79). The problem is an obsolete
accounting system and Big City decides to clean up the problematic accounting
system. The old accounting system did not control for cheating on the numbers
at the end of the accounting period. The solution was training in registering
dates of payment to resolve this story of catastrophic municipal finance
routines. The serial takes a twisting turn when the Financial Council votes to
abolish the changes being implemented. The changes proposed in the accounting
systems were seen as too threatening.
As she proceeds she compares and contrasts
this first story with two others (we shall not explore): "In the first
story, where the paradox was neatly incorporated into the design, the most
likely outcome was a change that would improve the status quo" but in the
third story change was co-opted, but in the second story reveals that
"those who constitute a certain order are the ones who try to change
it" (p. 99).
As the book proceeds the Scene-Act model of
Table Three is applied. For example, budget writers become "script
writers" on the "stage-setting" of municipalities taking
"stage directions" from politicians. The concept of scene-act-ratio
us used: "achieving a correct scene-act ratio can … be seen as the main task
of the stage directions: the scene directions must be coherent with acting
instructions" (p. 130). Actors need to be able to act on instructions,
take stage directions, in order for the action to create a coherent scene. In
this script, as the Swedish public employees imitate business company scripts,
paradoxical effects happen: "the action not only does not fit the scene
but even appears to contradict it" (p. 131). Budgeting is read as an act
of "collective writing."
In her typology, she notes that modern
leader theory assumes managers are agents of a "super person"
corporation, a legal person (or agent of anthropomorphic corporate-is-person).
The organizations reviewed in her Chapter Seven are seen as "actors trying
to construct a new stage" as a "control philosophy whereby the stage
determines the actions and the actors" (p. 159). When their actions remain
in tact, a new identity is hard to construct. Yet, an identity transformation
is taking place onstage, in a setting in which other actors are authoring the
identity-narrative. "The new identity is to be ‘written’ by somebody else,
for example, the private sector" (p. 160). She concludes by reasserting
"a need for normative narratives… that they fulfill their function
properly if they are loosely coupled to practice; if they legitimate (provide
the legitimate rules for accounting for practice) rather than trying to
influence practice" (p. 164). And she moves from a pragmatist tracing of
unfolding routines, plots, and character-acts to a postmodern explanation.
Noting the postmodern traits of deconstruction, rejection of grand strategies,
sensitivity to the multitude of small narratives with multiple interpretations
indicative of plural and constantly renegotiated realties (p. 162-163). Only in
crisis does the Sweden contrive a single totalizing narrative. The crisis in
Sweden happened as the "institutional thought structure" was called
into question. Adherents to that thought structures sought new narratives or
story to defend and resolve the attack. In sum, she seeks to show that
"narrative knowledge constitutes the core of organizational
knowledge" (p. 167). Burke's dramatistic method, "people assume a
dialectical stance in face of paradoxes, in order to achieve the dissolution of
the paradox-induced drama" (p. 167).
In Swedish organization-as-theater, managers
are expected to integrate their character and role in terms of agency and
purpose, and not to act as their own self-promoting agent. Leaders of modern
organization-as-theater are expected to play the good guy in progressive (myth)
scenes of material accumulation, achieving purpose in highly complex spectacles
of production and consumption. The modern stage is set as progress or decline
and the leader is expected to just play the prescribed role with "the
consistency required between the stage, the actor, and the act"
(Czarniawska, 1997: 35). The value of her eclectic approach that combines
various aspects of formistic Burkean narratology, socially constructed
narrative, pragmatic tracing of material effects and causes of narratives, and
even postmodern multiple and local narratives resisting totalizing accounts of
Swedish organization administrators and politicians is that she is able to
analyze the "romanticist and modernist rhetoric… that is so typical of
contemporary life in large organizations" (p. 141) as well as the
postmodern tragic and ironic themes.
In sum, Czarniawska writes her narratives
organized along theatric metaphors (or inventing a word, ergonographic fictions
she calls them) to interpret stories authored by practitioners and consultants
as well as administrators and politics that construct the world of
organizations-as-theater in Sweden (Czarniawska, 1997: 202-204). Her eclectic
work balances between pragmatic-structuralism (this works), semiotic sign
system (this is form) social construction (this is metaphor to read interactive
narration) and postmodern local narratives. Her narrative analysis an
insightful and rigorous critique of the rhetorical moves of Swedish
administrators.
2. Storytelling Organization Theory Storytelling organization theory has been researched
and theorized by Gephart (1991), Boyce (1995), Kaye (1996), Boje (1991a, 1995a)
and Boje et al (1999). My own work is a mix of folklore, social construction,
poststructuralist, and postmodern narratology (Boje, 1991a, 1995a).
"Storytelling organization" is a theory of organizations in which
stories are the primary medium of interpretative exchange (Boje, 1991a; 100;
1991b). In the office supply study I kept a tape recorder running to study in
situ collective story performance (Boje, 1991a; 1991b). The idea was to
trace storytelling behaviors in their situated and embedded organizing
contexts.
My study of Disney (1995) used
deconstruction and postmodern theory to demythologize the official founding
stories of Walt and the Magic Kingdom by juxtaposing counter local narratives
to the totalizing official accounts. For example, placing Disney’s official
story of harmony and benevolence in juxtaposition to marginal or excluded
stories of strikes, reprimands, and Tayloristic practices. The supplement
narratives were not added to some "pure" original or founding
narrative the counter-narratives occurred along side the official story. The
idea of an originary-founding story is a delusion of a realism narratology for
Derrida. The founding story is a mythic point, since it bears the traces of
past and future discourse contexts that register alternative readings. In
short, it self-deconstructs as it is uttered.
From a postmodern narrative analysis, it is
not just Mr. Walt Disney that dictates the Disney stories it is the ground
keepers, gag men, gang bosses, ink "girls," story men, speed bosses,
script writers, grips, and animators. It takes all the people of a village to
story and it takes all the people of the organization to do the narrative work
of the storytelling organization. Disney is not all cartoons and theme parks;
it has its strikes and communist witch-hunts.
As in Czarniawska's work, theatrics is an
important frame for narrative analysis in storytelling organization theory. The
theatrical metaphor still in use at Disney has a traceable history. Before
workers were "cast members" in Disney Theater, and customers were
"guests," there was a different theatrics. Walt was the "father"
to his "boys" (his term for male animators, storymen, and gag
writers" and to his "girls" (his term for women doing the inking
and more repetitive drawing work). Disney was "one big happy family."
The family metaphor encouraged a paternalistic order, where boys were
reprimanded or fired for cursing in front of the girls. Walt expected his
family to be loyal to him as self-proclaimed father, and to work all hours of
the day or night for their paternal hero. But, on May 29, 1941, 293 boys and
girls went on strike. The Disney Theater spectacle of "one big happy,
harmonious family" was shattered by 1,000 picketers and by stories of the
dysfunctional family: unfair salaries, poor working conditions, and a parochial
code of behavior. The family metaphor was no longer purchasing employee loyalty.
Instead employees observed that an inner circle enjoyed more privileges,
including better wages, while they worked like cogs in the machine, punching in
and out to go to the lavatory or to sharpen a pencil. Babbit, for example, says
his $300-a-week salary as inequitable in comparison to that of his female
assistant who only received $50. The Cartoonist Guild union was organizing the
unhappy family, and Walt fired anyone that joined, on the spot. He tacked his
photos to his office wall, and fired everyone that he could identify.
In the storytelling organization other local
stories, views, and interpretations are perpetually deconstructing the official
side of the story. And the storytelling organization is busily repairing its
"official" story with plot and character revisions. Deconstruction
adds to the number of interpretations and readings and as such challenges any
"one" accepted or "functionalist" (e.g. "How stories
sell Disney.") reading. Story deconstruction analysis can re-examine
several inter-connected aspects of organizational stories (adapted form Boje
& Dennehy, 1993: 340; Boje, 1998b,c):
Table Four: Story Deconstruction Analysis
1. Duality Search. Stories contain binary terms such as
positive/negative, male/female, manager/worker, organization/environment which
can be explored. The initial term is presumed to have a hierarchical relation
to the second (sometimes unstated) term. The story can be revised to suggest
ways in which the reverse is true. This exploration allows the story to be "resituated"
in ways that transcend and balance the dualistic terms.
2. Reinterpretations. Stories can be retold to bring out other contexts,
such as gender, class, race/ethnicity, or ecology.
3. Voices. Besides the voices of the main characters, more
marginalized voices can be given more space in a revised story. The
relationship between the narrator’s omniscient voice and the voice of the
character, including the (silent) voice of the reader can be analyzed.
4. Other sides of the story. Explore and reinterpret the hierarchy (e.g. in the
duality terms how one dominates the other) so you can understand its grip on
other sides of the story.
Besides one story being told, other
stories can be told that are marginal, under-represented, or even silenced in
the telling of the dominant or official side of the story.
5. Plots. The plot (romantic, tragic, comedic, or ironic) of the story, such as
progress-through-technology or evolutionary attainment of a more ideal state
can be analyzed and alternative plots proposed.
6. Exceptions. Stories have essentializing rules about human
behavior and universal principles about the way the organization, community,
society or cosmos operate. These essentials and universals can be challenge
with exceptions.
7. Trace what is between the lines. There are silences, things left unstated which
those "in the know" are aware of, and can fill in the blanks. Novices
oftentimes do not know enough context, history, or language to read between the
lines.
8. Resituation. The point of doing 1 to 7 is to find a new
perspective, one that resituates the story beyond its dualisms, excluded
voices, hierarchies, or singular viewpoint. The idea is to reauthor the story
so that the hierarchy is resituated and a new balance of dynamic views is
attained. In a resituated story there are multiple centers rather than one
center.
At Disney, there are dualistic ways in which
the employees become "cast" members, while managers have fewer
restrictions on dress codes and other behaviors. Reinterpretations and other
sides of the story can be analyzed at Disney using Lyotard’s (1984) theory of
local accounts. For example, official Disney tale is an example of modernist
commodification in the way in which the story of Walt, Mickey and now Eisner
have a dollar value, of the re-manufactured images Disney sells. From a
Baudrillard (1983, 1987) approach to postmodernism, there is much about Disney
that is a "creeping of surrealism" invading the modernist world of
Taylor and the industrialization of the animated arts and the theme park (as
factory), and the mass-production of signs (Mickey) and stories (e.g. Snow
White and the Seven Dwarfs) without attention to their roots and origins. In
Baudrillard’s postmodernism the differences between story, story scripts and
the reality the stories and characters once represented has been obliterated.
Yet, at Disney the scripts and plots set in motion are ways that employees and
"guests" are kept in Disney control. Disney is a
"simulation" presented to the guest, but one that has become more
real than its obliterated historical referents. The spirituality of the stories
have been obliterated by the Disney storytelling machine that seduces guests
into suspending assessments of reality as they enjoy the shock of the theme
park experience. Yet, the employees that perform in the shows and maintain the
rides do not see it as a postmodern, hyperreality of simulation. The reality
for Disney workers is "smile or be fired" (Van Maanen, 1991, 1992;
Boje, 1995a). And Disney is an example of Jameson’s (1984) late multinational
capitalism. Beneath the facade of Disney surrealism, is the capitalist machine
with conveyors and people movers, the animation, the merchandisers, and the
wardrobes. And beneath the postmodern façade shown to the public is the modernist
storytelling machine that is Disney.
And the storytelling machine works its magic
on the players. "The CEO is like a father to us." "Our divisions
are like cousins who gather at the annual company picnic" (Boje and
Dennehy, 1993). Casey (1995) describes how the "family" trope can be
used as a disciplinary process to cover the breech between the story of
performativity and the story of familial self-disclosure. Department meetings
are family-style "self-initiated confessions" where folks confess their
failures, mistakes, and delays in production and affirm their bonds of familial
solidarity. People are in fear of having the shortcoming made the subject of
the inquisition. As Foucault points out, they begin to gaze their performance
to avoid such penal interview situations.
The analysis argues that Disney can be read
as a contending plurality of premodern, modern, and postmodern discourses. My
study supports Jameson’s (1991: 123) observation that organizations do not
follow a course of era-to-era displacement, but rather that discursive elements
shift in emphasis and in priority. In storytelling organization theory
organizations are theorized as simultaneous, multiple and contending
discourses. This allows us to look at how modern totalizing, functionalist, and
universalizing discourses of organization history and identity (i.e.
organization as person) are permeated with postmodern fragmented, local, and
resistant discourses. And within postmodern discourse, there are contending
theories: from the affirmatives who posit a future beyond exploitation, a
return to a spirituality that elevates ecology and democracy – to the skeptics
who distrust all forms of enlightenment and progress-discourse.
Stage performers at Disney, the cast
members, do their theatric performances in Disney Theater, wearing their
"costumes." The "smile factory" manufactures
"friendly, courteous, fun" on a rigid assembly line (Eisenberg &
Goodall, 1993; Van Maanen, 1991). In the theater metaphor, employees are
"cast members," wearing "costumes" instead of uniforms,
playing "roles" instead of doing jobs, playing to "guests"
not to "consumers" (Smith & Eisenberg, 1987). The French workers
at EuroDisney met the "theater metaphors" with cynicism and
resistance. They did not want to be smiling robots, pretending to be
stage-performers. Disney’s theatric staging of work induces labor to believe
that theatrical values define their value-added. In Marxist terms, use value
gets defined as exchange value. We are seduced to forget the factory beneath
the boardwalk.
In a Baudrillardian sense, there is no
longer any detectable difference between theater and work, story characters and
workers, story scripts and job descriptions, guests and customers. People
relate to Mickey Mouse and the Magic Kingdom as if they were real. "Disneyland
functions as an ‘imaginary effect’ concealing that reality no more exists
outside than inside the bounds of the artificial perimeter" (Fjellman,
1992: 301). The employees who developed the rides, inked the cartoons, sell the
popcorn, and perform in the shows do not see a postmodern hyperreality. They
see the modern factory. Their reality is "smile or be fired." The
festive "image" of having fun is consumed through commodity purchases
in a spectacle of modern production. My point is that the modern and postmodern
discourse of Disney is intertextual, or just plain connected. To see Disney as
modern smile-factory is to miss its postmodern hyperreality, and vice versa.
The smile factory appropriates postmodern sensibility into its theatrical
production, for all to consume. Van Maanen (1992) pointed out how Disney theme
parks in Japan, France, and the U.S. differ. The Japanese have intensified the
efficiency, cleanliness, and safety aspects of Disneyland to fit their
preference for order and harmony. Japan-Disney is more modernist than the U.S.
or EuroDisney theme parks.
In sum, both Czarniawska's Narrating the
Organization and Storytelling Organization Theory use an eclectic array of
narratologies, adopt a theatrics frame of stories and storytellers, and a
dynamic model of how grand and local stories interact over time.
3. Equivalency Relations Theory. James Taylor and his colleagues Cooren, Groleau,
Robichaud, and Van Every treat narrating and organizing as two sides of the
same coin. Their interdisciplinary approach is to combine formistic speech act
and actor-network theory, a pragmatic focus on narrating in context, a
poststructuralist focus on intertextuality and the life of texts beyond their
initiatory speech acts, and Schutz's theory of typification we reviewed as one
of several approaches to social construction. Their work also builds on
Giddens' structuration theory. With Czarniawska's Narrating Organization,
Taylor and colleagues share a focus on theories of agency, agents, and also
focus on the materiality of speech acts. While borrowing here and there from
each of these narrative disciplines, they also make some unique adaptations.
Fairhurst and Putnam (1999; 9) in summarizing this interdisciplinary nexus,
summarize what is distinctive. Instead of a "container: of physical
structures or networks of communication, or a "production" metaphor
of organization being co-produced by talkers and conversationalists, Taylor and
colleagues use an "equivalency relationship" conceptualization of the
relationship between narrating and organizing. To narrate at the conversational
level is to organize and to organize is to narrate. They contend that the
"container" and "production" metaphors sustain a dualizing
primacy of organization over narrating. Fairhurst and Putnam (1999: 9) refer to
the "equivalency relationship" as a discursive metaphor due to its
ties to conversation analysis.
Equivalency relationship breaks from the
acontextual orientation of speech act theory and early conversation analysis,
such as in turn-by-turn conversation, and story starting and story-finishing
studies. Like Storytelling Organization Theory the focus is around multiple
stories shared across multiple simultaneous conversation groups in patterns
that constitute the organization as a whole. Like Narrating Organization there
is some focus on the dramatics of agent, scene, back and front stage. Like
Storytelling Organization Theory and Narrating Organization Taylor and
colleagues put Equivalency Relations Theory in a "transorganizational"
context (e.g. Cooren & Taylor, 1999). For Equivalency Relation Theory, the
single paradigms do not allow an embedded understanding of speech acts or
conversations in more macro contexts. "Their solution is to conceptualize
organizational communication as an interaction of two dimensions -
conversations and text" (Fairhurst & Putnam, 1999: 10). In this move
they point to the poststructuralist idea of intertextuality, to the life that
texts (written or filmed) have beyond their speech acts in oral narration. But,
unlike Derrida, they see narration (and communication in general) as medicated
by Schutz's typifications in language. They move further away from a
poststructuralist positions and toward a pragmatic one in positing links
between the trans-situational or transorganizational in the circulation of
text-objects. The mediation performed in circulating such objects "is the
creation of an agent or agency fo some subject's action (the subjective
component) into material form or text (the objective component)"
(Fairhurst & Putnam, 1999: 11). This has obvious overlay with Czarniawska's
middle ground approach between social construction, dramatics, and pragmatics.
There is also a parallel to how Emerys' use the pragmatics of contextual
exploration in their Search Conference narrative events. Like Czarniawska,
Taylor and colleagues assert that "speech acts are also objects, albeit
symbolic ones" (Fairhurst & Putnam, 1999: 11). Yet, from a
poststructuralist perspective the idea that texts, speech acts, or narratives
are put into material circulation by agents and agencies seems to imply both
intentionality and positivistic reasoning (as we reviewed in realist
narratives). However, Cooren and Taylor (1997) try to distance them selves from
such criticism by focusing upon how meanings are socially constructed in
conversations to created the typified meanings. They create
"macro-actors" with individual and collective agency so those
individuals speak on behalf of collective bodies (Callon & Latour, 1981).
The organization becomes a macro-actor and a text-agent with its narrative
communication becoming the product of its relationships, rather than its
origin. This does, however, seem to pring them close to the production
(co-production) metaphor they seek to avoid. However, they do appear to move
beyond a narrow focus on speech acts in conversations to a look at how these
are embedded in intertextual and transorganizational relationships. Taylor and
colleagues try to overcome the duality between texts and conversation networks.
They do this by invoking Giddens' structuration theory, that structure is moth
the medium and outcome. Like the other interdisciplinary models, they pose a
dynamic and negotiated social approach to narrating in which knowledge is
getting updated as well as forgotten. They argue that "both text and
conversation are necessary to understand organization-communication equivalency
because of the constraints and enablements each imposes on the other"
(Fairhurst & Putnam, 1999: 12-13). Unlike critical narratologies the
equivalency relationship theory does not accept abstract analytic constructs
such as the class struggle. Unlike social construction narratologies, it
includes human and non-human communication and narration. However, we still
stress the problem in assuming stable meaning contexts which do not grapple
with the dynamics of shifting meanings in fragmenting contexts across time and
place, was we explored in Narrating Organization and Storytelling Organization
Theory.
Distinct from the first three models, the
next approach to interdisciplinary narration takes a more multiple level
approach to context and narration, including the relationships between person,
group, organization, and societal levels of narration.
4. Nesting Organization in Four Narratives. Robin Patric Clair’s (1993, 1994, 1996, 1997)
approach is to nest organization in (1) personal narrative, (2) (3) ancestral,
and (4) contemporary narratives. Like the first two approaches (Narrating
Organization and Storytelling Organization), Clair's work is also eclectic. She
draws upon formalistic narratology work of narrative paradigm theory (Fisher,
1987), postmodern work about the voice, fragmentation, and the body (Foucault,
1979), critical juxtapositions of multiple histories (voice and silence in
material condition), and identity in terms of sexual harassment and hegemony
(Clair, 1993, 1994, 1996). For us, her work (especially, 1997) resituates
Culler's (1981) duality we spoke of at the outset of the paper, the relation of
narratology paradigms to living storytelling. Her approach is to tell personal
and ancestor stories within embedded narratives. Her (1997) work looks, for
example, at stories that name and fractionate in juxtaposed historical,
ancestral, personal, and contemporary narratives. This is her way, we think, to
reclaim native epistemology and ontology.
Her theory is quite intertextual, "no
story stands alone" (1997: 323). Her juxtaposition of narratives is a way
to focus on "organizing silence… how interests, issues, and identities of
marginalized people are silenced and how those silenced voices can be organized
in ways to be heard" (p. 323). In juxtaposing multiple and different
narratives new voices surface that were silenced in centuries of socioeconomic,
political, cultural, aesthetic, and spiritual oppression. For Clair (1997:
324), Fisher’s (1987) narrative paradigm theory is a way to explain how
historical narrative lets her own story of ethnic and ancestral identity
unfold. What I see her doing is combing the structuralist narratology with a
critical theory reading of multiple histories and narrations. It is like Currie
(1998) who argues for treating formism and postmodernism as two sides of
discourse rather than privileging one over the other. Clair, I think does this
with formism (structuralism), critical theory, and in places postmodern
narratology. For example Clair (1997: 324) calls on Foucault’s (1979) work on
how people’s voices are physically muzzled in acts of torture and death. She
extends it in a theory of the hegemony of silence, but not as a
"totalizing concept: within each practice oppressive silence is a
possibility of voice." As with narrative therapy, Clair (1997: 325)
focuses on the importance of naming acts of oppression, and how the oppressors
have named those same acts. For example, the dominant society has changed the
name of the Cherokee people "from Yunwiya to Chaluk, from Tsaragi to
Cherokee, and recently to Native American" (p. 326). Clair juxtaposes her
own story of her own mixed ancestry and fractionated identity to trace the
narratives of the oppressor and the marginalized. In the narrative telling of
the Treaty of New Echota and the Trail of Tears relocation of the Cherokee, she
articulates the organization and nation narratives, organizing all the four
types of narratives into a collective narrative. She includes acts of hegemony,
emancipation, and resistance. Clair’s (1997: 331) is critical theory because
she embeds discursive practices "in a material existence." She is
self-reflective on how her essay is a narrative in its own right, "voicing
several issues that have been silent," telling stories of the
marginalized, reclaiming fractionated and fragmented membership, and
juxtaposing historical and personal narrative and storytelling. In the process of
her embedded and juxtaposed narrative work, Clair has reclaimed storytelling,
from its marginalized, disembodiment in less interdisciplinary approaches to
narratology.