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Ellen Bosman

 
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Signage
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Creating a User Friendly Library With Signage:

LIBRARY SIGN SURVEY

November 1995

We are investigating ways to improve our services by upgrading the library's signs. Your comments will be valuable in the decision-making process. Please take a moment to complete this survey and return it to your professor, drop it in campus mail or the designated box in the library. Thank You.

  1. Please tell us something about yourself:
    ___freshmen___sophomore___junior___senior___graduate___faculty___other
    age___18-25 ___25+

  2. How many times per week do you use the library?
    ___0-1 ___1-2 ___2-3 ___3-4 ___4-5 ___5+

  3. On a five point scale where 1 is easy and 5 is difficult, how easy or difficult is it to locate read and understand the following signs:
    • general library behavior ___1 ___ 2 ___3 ___4 ___ 5
    • circulation policies ___1 ___ 2 ___3 ___4 ___ 5
    • reserve policies ___1 ___ 2 ___3 ___4 ___ 5
    • interlibrary loan instructions ___1 ___ 2 ___3 ___4 ___ 5
    • overdue fines ___1 ___ 2 ___3 ___4 ___ 5

  4. On a scale of 1-5 rate how easy/difficult is it to find the following areas:
    • Reference Desk ___1 ___ 2 ___3 ___4 ___ 5
    • Bound Periodicals___1 ___ 2 ___3 ___4 ___ 5
    • Circulation Desk ___1 ___ 2 ___3 ___4 ___ 5
    • Online Catalog ___1 ___ 2 ___3 ___4 ___ 5
    • Reserve Desk ___1 ___ 2 ___3 ___4 ___ 5
    • Elevators ___1 ___ 2 ___3 ___4 ___ 5
    • Periodicals Desk ___1 ___ 2 ___3 ___4 ___ 5
    • Stairs ___1 ___ 2 ___3 ___4 ___ 5
    • Government Docs ___1 ___ 2 ___3 ___4 ___ 5
    • Fire exits___1 ___ 2 ___3 ___4 ___ 5
    • Archives___1 ___ 2 ___3 ___4 ___ 5
    • Washrooms___1 ___ 2 ___3 ___4 ___ 5

  5. After you have obtained information necessary to your research, for example calls, numbers or journal citations, how easy/difficult is it to determine where the material is located?
    ___1 ___ 2 ___3 ___4 ___ 5

    If difficult, why?

  6. Overall, how would you rate the library's signs?
    ___excellent ___ good ___marginal ___poor ___ very poor

  7. Can you suggest any signs the library needs?

Approved: IUN Committee for Protection of Human Subjects 9/6/95

Survey Designed by: Ellen Bosman, Nicholas Rosselli, and Carol Rusinek

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P.O. Box 30001
Las Cruces, NM 88003-8001
Phone: 505-646-0111